in Mineola, TX

A homeowner in Mineola, Texas was dealing with a persistent refrigerant leak in their air conditioning system. Our technician performed a thorough electronic leak test to pinpoint the source of the problem. The test revealed that the evaporator coil was leaking and needed replacement. We replaced the faulty evaporator coil with a new one. While the air handler was disassembled, our team took the opportunity to deep clean all biological growth that had accumulated inside the unit. This extra step helps improve air quality and system efficiency. After installing the new coil, we conducted a complete pressure test to ensure there were no additional leaks in the system. We then pulled a proper vacuum on the system and added fresh refrigerant. The air conditioning unit is now working like new again, providing reliable cooling for this East Texas home.

A Mineola homeowner contacted us for a spring air conditioning tune-up to prepare their system for the warmer months ahead. Our Family Air HVAC Services technician conducted a comprehensive inspection and testing of all system components. During the maintenance visit, we discovered two important issues that needed attention. First, the run capacitor was operating at only 50% of its rated capacity according to the manufacturer's specifications. Second, we found several holes in the ductwork where animals had chewed through the material. We immediately replaced the faulty capacitor to restore proper system operation. We also discussed a plan with the homeowner to replace the damaged ductwork to prevent energy loss and maintain good indoor air quality. The air conditioning system is currently running well after our repairs. Regular spring maintenance helps catch these types of problems early, before they lead to bigger issues or system breakdowns during peak cooling season.

Unit was not cooling and turning off and on every couple of minutes. We found that the a/c condensate drain line was clogged up and the unit had a water cut off switch that was causing it to turn off and on. We took apart the a/c drain line and flushed it out where it was all clean. Put back the drain piping and wired the switch back in and the unit started running like normal and was no longer turning off and on every couple minutes. Customer was happy they were going to have a/c and not have to go all weekend with it not working.

A Mineola, TX homeowner contacted Family Air HVAC Services for spring air conditioning maintenance. Our technician performed a thorough inspection of the entire cooling system. During the inspection, we discovered two issues affecting system performance. The refrigerant level was 20% below the recommended amount, which reduced cooling efficiency. We also found the return plenum had accumulated significant dirt and debris. After explaining these findings to the customer, they approved both repairs. We added refrigerant to restore proper levels and cleaned the return plenum completely. The air conditioning system now operates at full efficiency and is ready for the upcoming cooling season.

A Mineola, TX homeowner contacted Family Air HVAC Services for their scheduled fall heating tune-up as part of their annual maintenance plan. During the maintenance visit, our technician performed a thorough inspection of the heating system and discovered two important issues that needed attention. The inside of the heating cabinet showed signs of organic growth, which can affect air quality and system performance. The heat pump was also running slightly low on refrigerant, which could impact heating efficiency. Both findings were carefully documented and reported to the homeowner for their awareness. Our technician completed all standard maintenance procedures, including testing both normal heat and emergency heat modes. All electrical components were checked and tested to ensure proper operation. After the tune-up was finished, the heating system was running normally and providing reliable heat for the home. Regular heating maintenance helps catch potential problems early and keeps your system running efficiently throughout the winter months. This proactive approach can prevent unexpected breakdowns when you need heat the most.

Customer had one bedroom that was always too hot or too cold. We determined that the duct was too small feeding that corner bedroom which was resulting in poor airflow. Family Air measured the room and performed an airflow calculation to determine the correct duct size needed. We then removed the existing 5" duct and replaced it with a 7" duct. The airflow into the room in much stronger now and will resolve the issue.

Customer said the outdoor a/c condenser was not working and the fan blades were not turning. When we arrived we found the indoor unit running and the outdoor unit was not running at all. We diagnosed a faulty dual run capacitor which was not passing voltage to allow unit to come on. We replaced the dual run capacitor and the unit turned on. We proceeded to do a full diagnostic. The customer then wanted a tune up so we performed a complete a/c tune up and cleaned the outdoor coils. The unit is now working and cooling great.