Customer called in because on not cooling well and long run times, they suspected there may be a freon leak. Upon arrival Family Air found the unit was low on refrigerant due to a refrigerant leak. We performed both an electronic leak test and a soap test and found a small leak on the inside evaporator coil. Customer was not sure yet if they wanted the refrigerant leak in the coil repaired or replaced. At this time, they opted to just add refrigerant knowing that it would leak back out. We also performed a tune up and washed the outdoor unit and got the unit running back to normal.




I can’t recommend Family Air enough! Fair pricing and great service! You know you are getting a good deal when your tech tells you what’s needed and what could wait. I also love that they offer a $99 maintenance plan which includes a spring and fall inspection.
Customer needed heater checked out for fall. We went out and performed a full heat tune-up. Checked normal heat and emergency heat modes. Everything was working properly at this time.

Customer said it was time for winter checkup. We performed a heating tune up on their propane gas furnace. We checked all electrical components and connections, changed the air filter, checked motor and heat exchanger, tested flame sensor and run capacitor, made sure the gas was burning safely and efficiently, and cleaned out the furnace and burner compartment. The furnace is heating as intended with no problems.