A Grand Saline, TX facility contacted us when residents in hall 5 had no heat during cold weather. Our technicians quickly diagnosed the issue as a rusted inducer motor assembly that prevented the heating system from operating properly. Family Air HVAC Services replaced the damaged inducer motor assembly with a new unit. The heating system immediately began working again, restoring warmth to that wing of the building. The customer was extremely pleased with our fast diagnosis and repair service that got their residents comfortable again.