A customer in Yantis, TX scheduled their annual air conditioning maintenance visit. Our technician performed a full inspection as part of the Family Air Maintenance Plan through Family Air HVAC Services. This plan covers a thorough inspection of both the indoor and outdoor units, along with a complete cleaning of both coils. During the visit, the technician noticed organic growth starting to develop on the indoor coil and surrounding wiring. This is a common issue in humid conditions and can reduce system efficiency if left untreated. The affected areas were treated and cleaned thoroughly. By the end of the appointment, the system was clean, properly tuned, and ready to handle the summer heat. Regular maintenance like this helps catch small problems early and keeps your system running efficiently all season long.
organic growth on evaporator coil before cleaning
no growth on evaporator coil after cleaning
organic growth on wires before cleaning
no growth on wires after cleaning
Today I had a issue with the A/C unit and I called Family Air HVAC and left a message 5 minutes later I got a text back stating that they would be at the house in1 hour Mr Wallace the owner got to my house and did maintenance on my A/C unit Went over everything he did and explained the issues and even had pictures where I could see what the problem was . Now that I done business with Family Air I will always recommend them to everyone I know ( They were Honest ) that meant a lot to me . So if you need any service please give them a try.
Clifford Mcmillan
A homeowner in Brashear, TX reached out needing a full HVAC system replacement. Before any equipment was selected, our technician performed a detailed load calculation on the home. This step is important — it ensures the new system is properly sized for the space, not too large and not too small. After reviewing the results with the customer, we discussed the advantages of upgrading to an energy-efficient heat pump. Heat pumps provide both heating and cooling in one system and can significantly reduce energy costs compared to traditional setups. The customer decided to move forward with the upgrade. Family Air removed the existing indoor and outdoor units along with sections of metal ductwork that needed to go. In their place, we installed a new Amana 3.5-ton heat pump system with auxiliary backup heat. This backup heat keeps the home comfortable even during colder stretches when outside temperatures drop. Along with the main system, we replaced several key components to make sure everything was up to standard. That included a new drain pan, air conditioner disconnect, supply plenum, and electrical whip. We also added a surge protector to help guard the new equipment against electrical spikes. Once the installation was complete, we tested the system to confirm it was operating as designed. The customer now has a reliable, efficient system ready to handle both the summer heat and winter cold in Brashear, TX.
Old equipment removed from attic laying in yard ready to be hauled away
New airhandler and ductwork in attic
Old airhandler and ductwork in attic
Equipment being unloaded from Family Air van and trailor
I can confidently speak to the character of the family behind the business. They are some of the most hard-working, honest, and dependable people I know. Whether the task is big or small, they shoot it straight and do everything with integrity. I’ve seen firsthand how willing they are to help others. If you're looking for a company you can trust, where professionalism meets heart, Family Air is exactly that. I highly recommend their services!
Kaitlynn Neal
A customer in Emory, TX needed to add climate control to a newly constructed building. Family Air HVAC Services installed three Daikin heat pump ductless mini-split units to get the space comfortable and ready for use. Our technicians mounted both the indoor and outdoor units securely to the walls using heavy-duty wall brackets. From there, we ran all the necessary copper refrigerant tubing, drain lines, and electrical wiring to complete each system properly. Once the installation was finished, all three units were tested and confirmed to be cooling the space efficiently. Each unit reached the desired temperature without any issues. Ductless mini-splits are a great solution for new construction, additions, or any space where traditional ductwork isn't practical. They offer flexible zoning, energy efficiency, and reliable performance year-round.
Blank wall before everything
Wall with safety disconnect only
Wall with multiple mini splits installed
Same wall showing multiple ductless heat pump mini splits installed
Great service! Installed 6 mini splits on our new commercial building. Will definitely use for all of our HVAC needs.
Jason Burson
A customer in Brashear, TX called us after noticing ice building up all over their air conditioning unit. We advised them to shut the system off right away and let it thaw completely before we arrived. When our technician got on site, the ice had fully melted and we were able to inspect the system. We found that the refrigerant level was very low — and low refrigerant is one of the most common reasons an AC unit freezes up. Our team performed an electronic leak test and confirmed there was an active refrigerant leak in the system. There was an added complication. This unit runs on R-22 refrigerant, which has been phased out and is no longer manufactured. That makes it increasingly expensive and difficult to service. The system is also older and well past its efficient operating years. To restore cooling for the customer right away, we topped off the refrigerant so the system could run through the summer heat. However, we were upfront with the homeowner: a refrigerant leak combined with an outdated R-22 system means repairs will only become more costly over time. We strongly recommended replacing the unit as soon as possible with a modern, energy-efficient system that uses current refrigerant standards. If your AC is freezing up or you suspect a refrigerant leak in the Brashear, TX area, give us a call. Catching these issues early can save you from a complete system failure on the hottest days of the year.
Clipboard with paper and tape measure getting measurements for new system
Inside attic water sitting in pan after the ice had thawed out
Guages connected showing refrigerant levels very low
Inside attic looking at the supply side of the system the slab coil and plenum
I can confidently speak to the character of the family behind the business. They are some of the most hard-working, honest, and dependable people I know. Whether the task is big or small, they shoot it straight and do everything with integrity. I’ve seen firsthand how willing they are to help others. If you're looking for a company you can trust, where professionalism meets heart, Family Air is exactly that. I highly recommend their services!
Kaitlynn Neal
A homeowner in Mineola, TX called us because their air conditioner was not cooling and was cycling on and off every few minutes. That kind of short cycling is a clear sign something is wrong, and it needed attention fast — especially heading into a weekend. When our technician arrived, the problem was found quickly. The condensate drain line was clogged. A water shutoff switch, which is designed to protect the system from water damage, was detecting the backup and cutting the unit off repeatedly. That's actually the switch doing its job — but it meant the system couldn't run properly until the clog was cleared. The technician disassembled the drain line and flushed it out completely until it was clean and flowing freely. The drain piping was then reassembled and the shutoff switch was properly rewired back into the system. Once everything was back in place, the unit ran normally. No more short cycling. Cool air was flowing again. Family Air HVAC Services was glad to get this resolved before the weekend. The customer didn't have to go days without a working air conditioner, and they left the visit knowing their system was back in good shape.
Drain line before cleaning, it's totally clogged inside
Drain line after cleaning, the blockage is gone
Flushing and cleaning with water hose
A/c drain piping inside the closet
Josh, a very professional, punctual & personable gentleman, assessed our A/C situation. He gave us options for repair or replacement, and suggested the most cost effective for us. I recommend Family Air for your needs.
John Epps
A customer in Quitman, TX called about a refrigerant leak in their air conditioning system. Our technician confirmed the leak was caused by a loose piece of metal that had vibrated against the copper refrigerant line, creating a hole. After discussing repair options with the homeowner, we proceeded to fix the leak. Our team soldered the damaged area to seal it completely. We then replaced the liquid line filter drier to ensure proper system operation. Next, we pressure tested the entire system to verify there were no other leaks. We pulled a vacuum to remove any moisture and air from the lines. Finally, we recharged the system with fresh R-22 refrigerant. The air conditioner was cooling properly when we finished the repair. The customer's AC system is now running efficiently again.
This shows the new solder that covered up the leak
New filter drier installed after the repair
A Picture of the 20 plus year old condenser
I have had Josh out to the house a couple of times with issues with our 20+ year old AC unit. Both times he was able to get it operating again at a very reasonable price when we admittedly need a new unit, but don’t have the budget for right now. He is A very friendly, honest, and capable, HVAC technician.
Lee Hammond
A homeowner in Quitman, TX called because their air conditioner wasn't cooling well and was running for unusually long periods. They suspected a refrigerant leak might be the cause. Upon arrival, the technician confirmed the unit was low on refrigerant. Both an electronic leak test and a soap bubble test were performed. The tests revealed a small leak on the indoor evaporator coil. The homeowner wasn't ready to commit to repairing or replacing the coil at that time. After discussing the options, they chose to have refrigerant added as a temporary measure, understanding that it would eventually leak out again without fixing the source. Family Air HVAC Services also completed a full tune-up during the visit. The outdoor condenser unit was cleaned and washed, and the system was restored to normal operation. If you're dealing with a similar situation, keep in mind that adding refrigerant without repairing the leak is only a short-term solution. A leaking evaporator coil will need to be addressed eventually to keep your system running efficiently and avoid repeated service calls.
Insided the airhandler looking at the evaporator coil
Closer look at the coil showing a buble from the refrigerant leak
Guages connected showing refrigerant being added
I can’t recommend Family Air enough! Fair pricing and great service! You know you are getting a good deal when your tech tells you what’s needed and what could wait. I also love that they offer a $99 maintenance plan which includes a spring and fall inspection.
Trish Couch
A customer in Emory, TX needed refrigeration for their new shop and walk-in coolers. After reviewing several options, they chose ductless mini split systems for their cooling needs. Our team installed three LG ductless mini split units. Each system included Cool Bot Pro technology that converts the units for refrigeration use. This setup allows the systems to reach the low temperatures needed for food storage. After installation, we tested all refrigeration systems. They worked perfectly and brought the room temperature down to 33 degrees. The customer plans to use these walk-in coolers to store fresh fruits and vegetables. Ductless mini splits offer an efficient solution for commercial refrigeration needs. When paired with Cool Bot Pro technology, they provide reliable temperature control for food storage applications.
Three LG ductless mini splits hanging on the wall
This shows one of the indoor units hanging on the wall
The shows one of the indoor units with the cover removed and a Cool Bot Pro added to it
Great service! Installed 6 mini splits on our new commercial building. Will definitely use for all of our HVAC needs.
Jason Burson
A homeowner in Emory, TX scheduled their annual air conditioner tune-up to get ready for the warmer months ahead. The technician performed a full spring tune-up on the air conditioning system, checking all key components to make sure everything was working as it should. That included inspecting the run capacitor, which tested out in good condition. During the visit, the technician also discovered significant air leaks in the attic. Air leaks like these can cause your system to work harder than it needs to, leading to higher energy bills and uneven cooling throughout your home. To fix the problem, the technician sealed all the leaks using professional-grade tape and air sealant. By the end of the appointment, the attic air leaks were fully addressed and the air conditioning system was tuned up and running properly. Family Air HVAC Services is proud to help Emory homeowners stay comfortable and energy-efficient all season long.
technician performing spring a/c tune up with meter testing part
tape came loose causing air leak to attic
new tape and air sealant, no current air leaks
Joshua was professional and did an outstanding job taking care of my issue in a timely manner. Prices were very reasonable and I would highly recommend Family Air to anyone that's looking for a reliable company.
Julie Barlow
A Log Cabin, Texas homeowner contacted us for follow-up repairs on their air conditioning system. Our team had previously identified several issues that needed attention. We replaced a faulty condenser fan motor and installed a new run capacitor because the old bearings were worn out. The contactor also needed replacement due to burned and pitted contacts. We thoroughly washed the condenser coil to improve efficiency. We also removed debris and leaves that had collected in the bottom of the unit. Family Air HVAC Services completed all recommended repairs. The air conditioning system is now running properly and cooling the home effectively.
New contactor and new run capacitor for the fan motor
Spraying the inside of the condenser coil with water
New motor installed
Old overheated rusty condenser fan motor
A homeowner in Alba, TX contacted us because her clothes weren't drying properly. She suspected the dryer vent hadn't been cleaned in quite some time — and she was right. When our technician arrived, the dryer vent was completely blocked with lint and debris buildup. Family Air HVAC Services carefully disassembled the dryer vent and cleaned it thoroughly from both directions. A significant amount of lint was removed from the vent pipe as well as from inside the dryer itself. Once the cleaning was complete, airflow was fully restored and the dryer was back to working efficiently. A clogged dryer vent is more than just an inconvenience. It forces your dryer to work harder, raises your energy bill, and can become a fire hazard over time. If your clothes are taking longer than usual to dry, it may be time to have your dryer vent inspected and cleaned.
Dryer vent being cleaned out
Dirt and lent from inside dryer vent
I’ve been needing my dryer vent cleared out for about 20 years (no exaggeration). Joshua just happened to be sitting in his van at the post office and I noticed on the van it said dryer vent service. I spoke to him and he agreed to do the job even though it hadn’t been done in 30 years. He was very friendly and followed through on everything he said. Just a really nice guy. He didn’t complain about 30 years of crud that he removed from the vent! I was super happy with the job he did, with the price, and with him in general. I know this was a small job compared to A/C service, but it meant a lot to me. I highly recommend this business!
Jody Johnston
A homeowner in Log Cabin, TX called when their air conditioning system stopped cooling. Our technician quickly diagnosed the problem as a malfunctioned thermostat that was preventing the system from operating properly. Family Air HVAC Services replaced the faulty thermostat and restored cooling to the home. During the service visit, we performed a complete system evaluation to check for any other potential issues. The air conditioner was running smoothly and cooling effectively when our technician finished the work. We also provided the customer with maintenance recommendations for other system components to help prevent future problems and keep their AC running efficiently.
Van in front of city hall at log cabin texas
The indoor unit stuffed up in the attic above commercial ceiling tiles
Hooking up the refrigerant guages on the outdoor unit
Taking the cover off the outdoor unit
A homeowner in Bullard, TX reached out with concerns about mold growing inside their HVAC system. When our technician opened up the unit, those concerns turned out to be well-founded. There was significant organic growth inside the air handler. We treated the entire system with an approved antimicrobial spray and then thoroughly cleaned out all visible growth. By the time we finished, there were no remaining signs of mold or buildup anywhere in the unit. We also took time to talk with the homeowner about long-term prevention. One option we discussed was installing an Air Scrubber. This type of device actively works to reduce contaminants in the air and on surfaces throughout the home. It can be a great step forward for households that want cleaner indoor air, especially in the warm and humid conditions common in East Texas. If you've noticed musty smells or are worried about what might be growing inside your HVAC system, don't wait. Catching organic growth early can protect both your equipment and your family's health.
organic growth on wires before cleaning
no organic growth on wires after cleaning
growth on evaporator coil before cleaning
no growth on evaporator coil after cleaning
Our technician completed a comprehensive air filter replacement service for a home in Yantis, TX. We started by measuring all the existing filters throughout the HVAC system to ensure proper sizing. Some of the filters required special dimensions that aren't commonly available, so we ordered custom-sized filters to ensure a perfect fit. Once all the replacement filters arrived, we returned to complete the installation. Our team replaced every air filter in the system with fresh, properly-sized filters. Clean air filters help your HVAC system run more efficiently and improve your home's air quality. The customer was extremely satisfied with the thorough service and attention to detail.
This shows three very dirty different size air filters that have been removed from the units.
This is one of the units and the filter is on the back side of the unit
This was one of the custom size filters which was changed
A customer in Yantis, TX called because he thought the dehumidifier in his climate-controlled self-storage building wasn't working properly. When our Family Air HVAC Services technician arrived, we discovered the dehumidifier had simply been turned off by accident. We turned the unit back on and walked through all the settings with the customer. We ran a complete cycle to make sure everything was operating correctly. The dehumidifier worked perfectly. While we were on site, we also checked the air conditioner operation. The cooling system was running smoothly with no issues. No repairs were needed during this visit. We scheduled a follow-up appointment in a couple of weeks to replace all the air filters in the building.
A look from up in the attic looking down the corrider at all the metal duct going to each storage room
Thermometer in metal duct showing a temperature of 53.4 degrees
This shows that the dehumidifier is on and is currently dehumidifying with a 51% relative humidity inside the space
A homeowner in Yantis, TX noticed that their air conditioner struggled to cool the home during the day. Overnight, temperatures would finally drop to a comfortable level — but by morning, the problem started all over again. Our technician found three issues working against the system. The condenser coil was heavily coated with dirt and debris, which blocks airflow and forces the unit to work harder than it should. The system was also low on R-22 refrigerant, which directly reduces cooling capacity. On top of that, the run capacitor for the blower motor tested out of tolerance — meaning the motor wasn't getting the proper electrical support it needed to run efficiently. Family Air HVAC Services cleaned the condenser coil, replaced the faulty run capacitor, and added 2 lbs. of R-22 refrigerant to bring the system back to the correct charge level. After the repairs were complete, the unit was cooling properly and performing the way it should. If your AC in Yantis, TX is struggling to keep up on hot days, a dirty coil or low refrigerant could be the culprit — and it's worth having a technician take a look before the problem gets worse.
This shows the evaporator coil was frosting up because the unit was low on freon.
A look inside the package unit at the return duct
Complete package unit with condenser and evaporator coil all in one
A homeowner in Alba, TX called us because their air conditioner wasn't keeping the house cool. They also mentioned that both attic fans had stopped working. A hot attic puts extra strain on an air conditioning system, making it much harder to cool the living space below. When our technician arrived, he confirmed that both attic fan motors had burned out completely. Without proper attic ventilation, heat was building up and overworking the air conditioner. He replaced both fan motors and also performed a tune-up on the air conditioning unit to make sure it was running at full efficiency. The results were immediate. Once both repairs were done, the indoor temperature began dropping right away. Family Air HVAC Services handles situations like this often — attic ventilation problems are easy to overlook, but they can have a big impact on your home's comfort and energy costs. If your AC seems to be struggling, it may not be the unit itself. Sometimes the fix starts in the attic.
old attic fan motor removed
new attic fan motor replacement
new attic fan motor installed
A customer in Alba, Texas called us because their thermostat screen was blank and their air conditioning system wasn't working. When our technician arrived, we discovered the thermostat had completely failed. It wouldn't respond to touch or display anything on the screen. We replaced the faulty thermostat with a new unit and tested the entire system. After installation, we verified that the air conditioning was cooling properly again. The system is now running normally and keeping the home comfortable.
Thermostat has a blank screen and would not respond
A peek inside the control compartment of the outside a/c unit
New thermostat on the wall and lit up when touched
A homeowner in Alba, Texas contacted Family Air HVAC Services because one room in their house wasn't getting enough airflow. Our technician measured the room and determined that adding an additional duct would solve the problem. We installed a new duct run to the back room. The duct was properly hung and strapped according to industry standards. We also air sealed the top of the plenum where the new duct connects. This prevents air leaks and ensures maximum efficiency. The room now receives much better airflow and improved comfort. Adding strategic ductwork can be an effective solution when certain areas of your home aren't getting adequate heating or cooling.
New duct installed, hung, and properly strapped up
Picture of new duct on and showing the unit has been air sealed with mastic
This shows the top of the plenum before the duct was added and it show there was acutally an air leak as well
A homeowner in Quitman, TX reached out looking for a second opinion on replacing their HVAC system. Our technician visited the home, assessed their needs, and walked them through several options. After reviewing everything, the customer decided to move forward with a full five-ton heat pump system replacement. Here is a breakdown of everything we completed during the installation: - Replaced the indoor and outdoor units - Installed a new drain pan and return plenum - Updated sections of the ductwork - Added two condensate overflow switches for added protection - Set a new air conditioner pad for the outdoor unit - Installed a new electrical whip, safety disconnect, and surge protector - Set up and programmed a new thermostat Once the work was done, we registered the equipment on the homeowner's behalf. They now have a ten-year parts warranty for peace of mind. The system is cooling the home well, and the customer left the appointment very satisfied. If you are considering a heat pump replacement in the Quitman, TX area, our team is ready to help you explore your options and find the right fit for your home.
Technician is wiring the new system
This is a photo of the old unit before it was removed from the attic
This is a photo of the new unit installed outside
Our technician responded to a commercial building in downtown Alba, TX where the HVAC unit had stopped working completely. During our diagnostic, we discovered multiple system failures that were all connected to the same root cause. We found several critical issues with the unit. The contactor was burned and broken. The condenser coil was extremely dirty. The condenser fan motor had burned out completely. Most importantly, we measured improper voltage supply to the unit. The building was only receiving 198 volts when the HVAC system required 240 volts to operate safely. We determined that the low voltage from the utility company likely caused all these component failures over time. When equipment doesn't receive proper power, it works harder and burns out faster. We explained the situation to the customer and recommended they contact their utility company immediately. The voltage issue needed to be corrected first before any repairs could be made. Otherwise, new components would likely fail again due to the same power problems. This case shows why proper electrical supply is crucial for HVAC systems. Low voltage can damage expensive components and lead to complete system failure. Our team was able to identify the root cause and help the customer understand the next steps to get their commercial HVAC system running properly again.
Picture of condenser fan motor inside unit
This shows the dirt buildup on the condenser coil looking through the cage of the unit
Faulty contactor, one side is missing it's contacts and both sides are burned
A customer in Emory, TX reached out through Facebook saying their air conditioner wasn't keeping up with the heat and had been freezing up. Our technician arrived and got to work finding the cause. The first thing we found was a brand-new air filter that was completely blocked — 100% restricted. A clogged filter starves the system of airflow, and poor airflow is one of the most common reasons an air conditioner freezes up. We also found the outdoor heat pump unit was heavily coated in dirt and debris. We disassembled the outdoor unit and performed a foam wash from the inside out. This method pushes dirt and debris outward through the coil, giving it a much more thorough clean than spraying from the outside. A clean coil helps the system transfer heat properly and run more efficiently. Next, we checked the attic and found the condensate drain line was clogged. A blocked drain line can cause water to back up and overflow, leading to water damage and humidity problems inside the home. We disassembled the drain line and flushed it completely clear. By the time we finished, the system was cooling well and running the way it should. The customer was happy with the results. If your air conditioner is struggling to keep up or you notice ice forming on the unit, these are signs it needs attention. Regular maintenance can prevent most of these issues before they become bigger problems.
looking down a condensate drain line and seeing debris blocking the line
the controls inside a heat pump
foam washing the heat pump from inside out
A Grand Saline, TX homeowner called on Sunday with an urgent air conditioning problem. Water was leaking from their AC unit and flooding the surrounding area. Family Air HVAC Services responded quickly and arrived on-site within 1.5 hours. Our technician diagnosed the issue as a clogged main drain line. When the condensate drain gets blocked, water backs up and overflows from the AC unit instead of draining properly. This creates water damage and can lead to bigger problems if not fixed quickly. We cleared the blockage from the main drain line completely. To make sure everything worked properly, we tested the system by running large amounts of water through the drain. The water flowed freely, confirming the repair was successful. The AC unit is now draining properly again. The water leak has stopped, protecting the home from further damage. Regular maintenance can help prevent drain clogs like this from happening in the future.
This shows the gas heater and water heater both inside a closet
This is looking between narrow gap of the gas heater and water heater where the opening of the drain is that was clogged up.
A homeowner in Emory, TX called in to schedule a routine air conditioner tune-up heading into the warmer months. A technician arrived the following day and performed a thorough spring maintenance visit. All major components were inspected and serviced to make sure the system was running properly before the summer heat set in. During the visit, the customer learned about the Family Air HVAC Services Maintenance Plan. They decided to sign up on the spot. The plan covers one spring tune-up and one fall tune-up each year, helping keep the system in good shape through both the cooling and heating seasons. Regular seasonal maintenance is one of the best ways to extend the life of your HVAC system and catch small issues before they turn into costly repairs. If you're in the Emory, TX area and want to stay ahead of seasonal maintenance, a yearly plan is a great place to start.
Technician has unit open performing maintenance
A homeowner in Yantis, TX contacted us about poor airflow throughout their home. Our technician diagnosed the HVAC system and discovered the root cause of the problem. A piece of insulation inside the air handler had come loose and been pulled toward the blower motor. This loose insulation was also blocking about half of the evaporator coil. We used an airflow tester to measure the system's performance. The results showed the loose insulation was creating a 50% airflow restriction. Family Air HVAC Services secured the insulation back to the top of the air handler where it belonged. After completing the repair, we tested the airflow again. The system's airflow had improved by approximately 50%. The customer was very pleased with the quick diagnosis and effective solution to restore proper airflow to their home.
Same picture but after the repair. You cannot see the insulation because it has been strapped up.
Looking inside the airhandler before the repair showing the insulation being sucked into the blower
A homeowner in Mineola, TX called us because their outdoor AC condenser had stopped working and the fan blades weren't spinning. When our technician arrived, the indoor unit was running normally, but the outdoor unit wasn't responding at all. After a thorough diagnostic, we identified a faulty dual run capacitor. This component had failed and was no longer passing voltage to the outdoor unit, which is why it wouldn't start. We replaced the capacitor, and the unit powered right back on. From there, we ran a full system diagnostic to make sure everything else was in good shape. The customer also requested a tune-up, so we performed a complete AC tune-up and cleaned the outdoor coils while we were on site. Family Air HVAC Services left the system running efficiently and cooling the home as it should. If your outdoor unit stops responding or your AC isn't keeping up, a failed capacitor is one of the most common causes — and it's a quick fix when caught early.
This is the failed capacitor removed from the unit
This is the unit running with a/c guages connected checking the refrigerant levels
A homeowner in Emory, TX called us because their air conditioner wasn't cooling and kept running constantly. Our technician arrived and quickly diagnosed the problem — the compressor wasn't starting due to a failed dual run capacitor. This is a common issue that prevents the compressor and fan motor from getting the electrical boost they need to start up properly. We replaced the dual run capacitor, and the unit started right up without any issues. The system returned to normal operation and began cooling the home as expected. If your air conditioner is running nonstop but not cooling, a bad capacitor could be the culprit. It's a straightforward repair when caught early, and it can prevent more serious damage down the road.
Failed dual capacitor removed from heat pump
New dual capacitor installed in heat pump
A customer in Alba, TX reached out after noticing a loud noise coming from their mini-split system while it was running. Our technician inspected the unit and diagnosed the problem: worn bearings inside the blower motor were causing a persistent whining sound. We replaced the blower motor with a new one. Once the system was back up and running, it operated quietly — exactly how it should. Since the unit was already open, we took the opportunity to clean out organic growth that had built up inside the system. Mold and mildew can accumulate inside mini-split units over time, especially in the warm, humid climate of East Texas. Cleaning it out helps improve both air quality and system efficiency. The customer was very happy with the results. If your mini-split is making unusual noises or hasn't been cleaned in a while, it's worth having a technician take a look before a small issue turns into a bigger repair.
Looking inside of the mini split
Blower motor removed from inside of mini split
A homeowner in Alba, TX called us for a routine air conditioner checkup before the summer heat set in. Family Air HVAC Services performed a thorough spring tune-up to make sure the system was ready for the season. Our technician cleaned the outdoor condenser coil to remove any buildup that could reduce efficiency. We also placed pan tabs in the condensate drain line to prevent algae growth and keep drainage flowing properly. No problems were found during the visit. The unit is running exactly as it should. Seasonal maintenance like this is one of the best ways to avoid unexpected breakdowns and keep your system running at peak performance all summer long.
side view of Lennox heat pump before maintenance
Front view of Lennox heat pump