Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

JJ

I’ve been needing my dryer vent cleared out for about 20 years (no exaggeration). Joshua just happened to be sitting in his van at the post office and I noticed on the van it said dryer vent service. I spoke to him and he agreed to do the job even though it hadn’t been done in 30 years. He was very friendly and followed through on everything he said. Just a really nice guy. He didn’t complain about 30 years of crud that he removed from the vent! I was super happy with the job he did, with the price, and with him in general. I know this was a small job compared to A/C service, but it meant a lot to me. I highly recommend this business!

Jody Johnston

Family air came out in an emergency situation when our air conditioner didn’t work. It was 9 o’clock at night. They blew out water that had gotten built up. And our air conditioner began to cool again. We are so thankful for Joshua Wallace and the team at family air! They are wonderful! I highly recommend them for all your AC HVAC services

Diane Kendrick
Waxahachie, TX
TO

Family air is just like family they came in got the job done and treated us like family. These are wonderful.

Thomas Owens

I can’t recommend Family Air enough! Fair pricing and great service! You know you are getting a good deal when your tech tells you what’s needed and what could wait. I also love that they offer a $99 maintenance plan which includes a spring and fall inspection.

Trish Couch

After discovering some possible problems with our home AC unit, we scheduled for Josh to come out and take a look for us. We had a GREAT experience- he took his time, walked us through everything he was doing and looking at, broke down how he could fix some of the things that needed adjusting, and was honest and fair with pricing! My husband went ahead and had him schedule us on the books for next year! Couldn’t recommend them enough!

Kelly Diduch
CM

Today I had a issue with the A/C unit and I called Family Air HVAC and left a message 5 minutes later I got a text back stating that they would be at the house in1 hour Mr Wallace the owner got to my house and did maintenance on my A/C unit Went over everything he did and explained the issues and even had pictures where I could see what the problem was . Now that I done business with Family Air I will always recommend them to everyone I know ( They were Honest ) that meant a lot to me . So if you need any service please give them a try.

Clifford Mcmillan
MD

Faced with a complete replacement of our HVAC system in an urgent manner, we researched local HVAC contractors and selected FAMILYAIR HVAC Services. Josh was prompt, totally professional and easy to work with. I can’t endorse him strongly enough! AND he was the least expensive. You can’t ask for better.

Michael Durham
LT

We have had Family Air out to both our home and business for AC repair and maintenance. They are always prompt, always professional and they provide a detailed description of their services. I highly recommend them for all of your HVAC needs.

Lynn Torres
SE

The service provided by Family Air was exceptional. My central heating system was out and Family Air came to my rescue. Response time was quick and the technician provided detailed explanation of the issue before requesting for authorization to perform the required repairs. Pricing was reasonable and the technician indicated on the invoice items that may need servicing soon. I recommend Family Air and plan to utilize their services again. Thank you, Family Air.

Stan Ellis

Great experience! Called and they came out the same day and was able to restore our heat! Will be recommending!

New customer review, posted within the last 2 monthsAngela Huff