Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

The service provided by Family Air was exceptional. My central heating system was out and Family Air came to my rescue. Response time was quick and the technician provided detailed explanation of the issue before requesting for authorization to perform the required repairs. Pricing was reasonable and the technician indicated on the invoice items that may need servicing soon. I recommend Family Air and plan to utilize their services again. Thank you, Family Air.

Stan Ellis

Plus another 5 stars. I’ve been in my home for 24 years and have had several AC people in my home this has been the only one that has had been satisfied to call again.

Sheila Z.
Cedar Hill, TX

Josh, a very professional, punctual & personable gentleman, assessed our A/C situation. He gave us options for repair or replacement, and suggested the most cost effective for us. I recommend Family Air for your needs.

New customer review, posted within the last 2 monthsJohn Epps

Faced with a complete replacement of our HVAC system in an urgent manner, we researched local HVAC contractors and selected FAMILYAIR HVAC Services. Josh was prompt, totally professional and easy to work with. I can’t endorse him strongly enough! AND he was the least expensive. You can’t ask for better.

Michael Durham

After discovering some possible problems with our home AC unit, we scheduled for Josh to come out and take a look for us. We had a GREAT experience- he took his time, walked us through everything he was doing and looking at, broke down how he could fix some of the things that needed adjusting, and was honest and fair with pricing! My husband went ahead and had him schedule us on the books for next year! Couldn’t recommend them enough!

Kelly Diduch

Joshua did our mini split motor replacement. Prompt, courteous, Professional and all around nice guy! Respectful, clean work ethics, and took the extra step to explain things about the unit. HIGHLY recommended!

Rob Hon

I can confidently speak to the character of the family behind the business. They are some of the most hard-working, honest, and dependable people I know. Whether the task is big or small, they shoot it straight and do everything with integrity. I’ve seen firsthand how willing they are to help others. If you’re looking for a company you can trust, where professionalism meets heart, Family Air is exactly that. I highly recommend their services!

Kaitlynn Neal
Emory, TX

When you need quick service and quality repairs this is the go to HVAC company. They were able to identify the issue and bring down the temps same day. Got the parts to fix the attic exhaust fans within a day also to further cool down the house. You could hang meat in here now if you wanted to in the middle of summer!

Richardson Wolfe

I’ve been needing my dryer vent cleared out for about 20 years (no exaggeration). Joshua just happened to be sitting in his van at the post office and I noticed on the van it said dryer vent service. I spoke to him and he agreed to do the job even though it hadn’t been done in 30 years. He was very friendly and followed through on everything he said. Just a really nice guy. He didn’t complain about 30 years of crud that he removed from the vent! I was super happy with the job he did, with the price, and with him in general. I know this was a small job compared to A/C service, but it meant a lot to me. I highly recommend this business!

Jody Johnston

They went above and beyond to get the house hvac back to cooling the house to as cold as anyone would want in the heat of the day!

Skipper Jigs
Alba, TX