Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

When it comes to HVAC, being licensed by the state isn’t always enough. You want someone who is able to truly diagnose the problem and resolve it without wasting your time or money. Family Air is a company that is passionate about their trade and always doing the right thing. My last encounter with them involved a unit that was leaking freon slowly due to age. My home insurance company said “it just needs its annual recharge” like I had done before. I chose to call Family Air for a second opinion and confirmed that I was time for a new unit. Not only did I have my insurance company revert their original call out charge; I also got a new unit! If you want expert knowledge and service, give Family Air a call!

Jerry Satterfield
Tyler, TX
TB

Had Josh come out from Family Air HVAC. My Ac wasnt blowing cold and the condenser wasnt running. He figured out the issue and found another burnt up electrical wire. He replaced the parts and fixed my issues and now the AC is blowing cold. He offered a condenser cleaning for a cheaper fee than listed on top of the corrective maintenance. He was also right on time and communicated clearly and effectively. I believe him to be honest Would highly suggest.

Taylor Baker
KB

Did a great job on installing a minisplit on my shop. I had purchase a Senville off of Amazon and I couldn’t be happier. He also put a vent in an add on pantry and did a great job. Really nice guy. I would recommend

Kolby Bass
MD

Faced with a complete replacement of our HVAC system in an urgent manner, we researched local HVAC contractors and selected FAMILYAIR HVAC Services. Josh was prompt, totally professional and easy to work with. I can’t endorse him strongly enough! AND he was the least expensive. You can’t ask for better.

Michael Durham
LH

Family Air went up and above to make sure we had everything we needed super friendly and very helpful. Couldn’t ask for a better service and thank you again Joshua I will be referring you to any future repairs or anybody that needs your service. Be

New customer review, posted within the last 2 monthsLester Hearne

Josh was great! He came to my house, quickly found the issue and gave options, all of wich were fairly priced out. I highly recommend Josh and his company they make you feel like family and see you as such. Unlike most of these big box companies who just see you as money signs.

Juancarlos Urbina
RL

Joshua got our 20+ year old system blowing cold again. Super attentive, thorough, friendly and reasonably priced. Will be using them for all our HVAC needs… highly recommend!

New customer review, posted within the last 2 monthsRobb Lindsey