Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

TO

Family air is just like family they came in got the job done and treated us like family. These are wonderful.

Thomas Owens
RH

Joshua did our mini split motor replacement. Prompt, courteous, Professional and all around nice guy! Respectful, clean work ethics, and took the extra step to explain things about the unit. HIGHLY recommended!

Rob Hon
ZB

Top notch customer service and affordable prices make Family Air my go to company for any and all of my Heating and Cooling needs !

Zak B.
JE

Josh, a very professional, punctual & personable gentleman, assessed our A/C situation. He gave us options for repair or replacement, and suggested the most cost effective for us. I recommend Family Air for your needs.

John Epps

Family air came out in an emergency situation when our air conditioner didn’t work. It was 9 o’clock at night. They blew out water that had gotten built up. And our air conditioner began to cool again. We are so thankful for Joshua Wallace and the team at family air! They are wonderful! I highly recommend them for all your AC HVAC services

Diane Kendrick
Waxahachie, TX
LH

I have had Josh out to the house a couple of times with issues with our 20+ year old AC unit. Both times he was able to get it operating again at a very reasonable price when we admittedly need a new unit, but don’t have the budget for right now. He is A very friendly, honest, and capable, HVAC technician.

New customer review, posted within the last 2 monthsLee Hammond
JJ

I’ve been needing my dryer vent cleared out for about 20 years (no exaggeration). Joshua just happened to be sitting in his van at the post office and I noticed on the van it said dryer vent service. I spoke to him and he agreed to do the job even though it hadn’t been done in 30 years. He was very friendly and followed through on everything he said. Just a really nice guy. He didn’t complain about 30 years of crud that he removed from the vent! I was super happy with the job he did, with the price, and with him in general. I know this was a small job compared to A/C service, but it meant a lot to me. I highly recommend this business!

Jody Johnston
KD

Josh was on time. He was very knowledgeable and left me with peace of mind. Definitely look into getting the spring&fall maintenance contract!

Kaylie Droddy
RW

When you need quick service and quality repairs this is the go to HVAC company. They were able to identify the issue and bring down the temps same day. Got the parts to fix the attic exhaust fans within a day also to further cool down the house. You could hang meat in here now if you wanted to in the middle of summer!

Richardson Wolfe
TB

Had Josh come out from Family Air HVAC. My Ac wasnt blowing cold and the condenser wasnt running. He figured out the issue and found another burnt up electrical wire. He replaced the parts and fixed my issues and now the AC is blowing cold. He offered a condenser cleaning for a cheaper fee than listed on top of the corrective maintenance. He was also right on time and communicated clearly and effectively. I believe him to be honest Would highly suggest.

Taylor Baker